Cash on Delivery (COD) Policy
At medsuppliesph, we offer Cash on Delivery (COD) as a convenient payment option. To ensure a smooth and secure transaction, please review the following terms:
1. COD Availability
- COD is available for select locations. Please check at checkout if COD is an option for your area.
2. ID Requirement
- We strictly implement a No ID, No COD policy. Customers must present a valid 2 IDs upon ordering to confirm their order.
3. COD Fees
- A 5% service fee will be applied to all COD orders. This fee helps cover the additional handling required for COD transactions.
4. Order Confirmation
- All COD orders require confirmation via phone or email. Our customer service team will reach out within 1-2 business days after the order is placed.
5. Order Fulfillment
- COD orders are processed once confirmation is received. Standard delivery time applies, with an additional week for rush orders and an extra fee of 1,000 pesos if requested.