Cash on Delivery (COD) Policy

At medsuppliesph, we offer Cash on Delivery (COD) as a convenient payment option. To ensure a smooth and secure transaction, please review the following terms:

1. COD Availability

  • COD is available for select locations. Please check at checkout if COD is an option for your area.

2. ID Requirement

  • We strictly implement a No ID, No COD policy. Customers must present a valid 2 IDs upon ordering to confirm their order.

3. COD Fees

  • A 5% service fee will be applied to all COD orders. This fee helps cover the additional handling required for COD transactions.

4. Order Confirmation

  • All COD orders require confirmation via phone or email. Our customer service team will reach out within 1-2 business days after the order is placed.

5. Order Fulfillment

  • COD orders are processed once confirmation is received. Standard delivery time applies, with an additional week for rush orders and an extra fee of 1,000 pesos if requested.